It is reassuring to know that if you are injured while working as a customer service manager at a Walmart store that the company has workers’ compensation insurance to cover the financial effects of the injury. Walmart Workers’ comp. is a payment that covers medical treatment related to a workplace injury as well as a percentage of any lost earnings. You would think that working as a customer service manager would guarantee fast action if claiming compensation for a workplace injury but sometimes it is a struggle to get your claim processed. It is advisable to use a workers’ compensation attorney to help you prepare a claim and negotiate on your behalf if your claim is denied and you decide to appeal the decision. Possible Workplace Injuries if You Work as a Walmart Customer Service Manager Customer service managers are involved in moving around the store ensuring that customers have a satisfactory shopping experience. They do spend a lot of time on their feet and may need to give assistance to other employees stacking goods on to shelves or clearing space. Typical accidents affecting customer service managers are slips, trips and falls as they move around the store. Injuries may include: cuts and bruises; sprains and strains; dislocations; broken limbs; back injuries; hernia; head injuries. A Walmart Customer Service Manager’s Workers’ Compensation Payment After a Workplace Accident A customer service manager would expect to earn around $12 an hour if paid on an hourly basis or an equivalent salary of around $24,000 a year. To take an example of the way workers’ compensation could work, if the employee slipped and fell over and suffered a broken collar bone, then he or she could be off work for up to two weeks. Compensation should cover any medical treatment, X-rays, surgery, and follow up support. It should also cover the state allocated percentage of lost wages. If the manager is off for two full weeks, or 80 hours, assuming a 40 hour week, then this would be a payment of 80 x 12 x 0.66 = $640. The figure of 0.66 is based on a typical two thirds percentage of normal wages paid in compensation, although the way this is calculated depends on the state where the Walmart store is located. Why it Makes Sense to Use a WC Attorney You unfortunately cannot rely on claims being successful every time they are made. Insurers may doubt the validity of a claim and they may take a long time to be processed. Sometimes, a claim could be denied and you may need to appeal. It is always advisable to use a workers’ comp. attorney if you have had a serious injury at work or had a claim denied for any reason. Most WC attorneys will defer legal fees until a payment is made in your favor. Additional Resources Do I Need a Lawyer If I Am Preparing a Claim Against Walmart? What’s the Process for Filing Workers’ Comp. at Walmart? *Disclaimer The content of this article serves only to provide information and should not be construed as legal advice. If you file a claim against Walmart or another party, you may not be entitled to any compensation.